Lifelike AI voice for customer support by phone.

Resolve inbound calls 24/7/365 and deliver your best customer experience.

Request a demo

I'd like to make a booking for tonight.

I can schedule a call with our consultant. What's your best email?

How do I find out more?

I'm checking what space we have. For how many people please?

Sure, let's find a new time for you.

Can I reschedule my appointment?

I'm checking what space we have. For how many people please?

Sure, let's find a new time for you.

Can I reschedule my appointment?

I'd like to make a booking for tonight.

Sure, let's find a new time for you.

Can I reschedule my appointment?

Deliver an authentic phone experience at scale — your customers can speak naturally, ask questions, interrupt, book appointments, track orders, and more .

Our customer case studies

Ben reserves a room

Katie tracks her order

Mike books a service

Sven needs more info

Ben calls a hotel that uses our AI to book a room

Request a demo

Ben reserves a room

Katie tracks her order

Mike books a service

Sven needs more info

Ben calls a hotel that uses our AI to book a room

Request a demo

Turn your phone into a revenue-generating, efficiency-boosting customer experience that is always on brand.

24/7 capacity

Achieve operational efficiency that scales as your business scales, without adding overhead or fixed cost.

24/7 capacity

Achieve operational efficiency that scales as your business scales, without adding overhead or fixed cost.

Increased revenue

Answer 100% of your calls so you never miss a new customer. Engage existing customers immediately and consistenly so they don't go to your competitor.

Increased revenue

Answer 100% of your calls so you never miss a new customer. Engage existing customers immediately and consistenly so they don't go to your competitor.

Demonstrate leadership

Demonstrate financial ROI, modernise your company, comply with regulation, and build a reputation for superior customer service

Demonstrate leadership

Demonstrate financial ROI, modernise your company, comply with regulation, and build a reputation for superior customer service

Engaged employees

Let your employees focus on high value tasks or let them take a break so you reduce absentiism and turnover.

Engaged employees

Let your employees focus on high value tasks or let them take a break so you reduce absentiism and turnover.

New insights

Get first-hand insights direct from customers to improve your offer to find new business opportunities.

New insights

Get first-hand insights direct from customers to improve your offer to find new business opportunities.

Better brand

Achieve consistent and scalable customer experience that is 100% on brand to improve satisfication and advocacy.

Better brand

Achieve consistent and scalable customer experience that is 100% on brand to improve satisfication and advocacy.

Request a demo

How it works.

Upload knowledge base, design, and deploy.

1

Provide knowledge

Provide your knowledge based, such as website, word or PDF documents, even audio or video.

2

Design and customise

A branded voice, with defined tasks or actions that engages customers to resolve queries.

3

Analyze and improve

Track metrics and controls as your agent continuously improves, and at more knowledge as required.

Industry-leading AI technology.

Cutting edge generative AI models, knowledge retrieval and lifelike speech synthesis — secure and private.

Generative AI

Industry-leading large language models (LLMs) for smart, human-like conversations. Advanced AI that is trained for customer support to deliver. accurate, context-aware responses.

Generative AI

Industry-leading large language models (LLMs) for smart, human-like conversations. Advanced AI that is trained for customer support to deliver. accurate, context-aware responses.

Knowledge retrieval

Retrieval-augmented generation (RAG) checks your knowledge base at all times. Your voice AI always stays within the guard rails set and can look up your knowleadge base in milliseconds to know exactly what it can and can't say.

Knowledge retrieval

Natural speech

High quality speech in any voice, style, accent and language. AI voice is a combination of real and synthesised voices and renders human intonation and inflections with exceptional fidelity, adjusting the delivery based on context.

Natural speech

Secure and compliant

Data is encrypted in transit via HTTPS/SSL and at rest with AES-256. RAG storage is GDPR-ready, SOC2 Type II certified, and HIPAA-compliant, providing strong protection for your sensitive information at all times.

Secure and compliant

Plug-and-play integration.

Use your existing business number or integrate with your existing contact center - hand off gradually to AI at the speed you're comfortable with.

No replatforming risk

Start using with your existing tech stack and track analytics with the dashboard. Handover to a human as desired.

No replatforming risk

Start using with your existing tech stack and track analytics with the dashboard. Handover to a human as desired.

Automation

Automate CRM, order processing, booking calenders, and more by integrating with your existing systems.

Automation

Automate CRM, order processing, booking calenders, and more by integrating with your existing systems.

Use cases

Account management, reservations and bookings, billings and payments, order status, FAQ, troubleshooting, and more.

Industries

Retail, restaurants, hotels, travel, financial services, telecom, insurance, online-only stores, home services, business services, and more.

Deliver an authentic phone experience at scale — your customers can speak naturally, ask questions, interrupt, book appointments, track orders, and more .

Deliver an authentic phone experience at scale — your customers can speak naturally, ask questions, interrupt, book appointments, track orders, and more .

Deliver an authentic phone experience at scale — your customers can speak naturally, ask questions, interrupt, book appointments, track orders, and more .

Ben calls a hotel that uses our AI to book a room

Ben calls a hotel that uses our AI to book a room

24/7 capacity

24/7 capacity

Increased revenue

Increased revenue

Demonstrate leadership

Demonstrate leadership

Engaged employees

Engaged employees

New insights

New insights

Better brand

Better brand

How it works.

Upload knowledge base, design, and deploy.

1

1

1

Provide knowledge

2

2

2

Design and customise

3

3

3

Analyze and improve

Plug-and-play integration.

Use cases

Industries

Ready to meet your new AI phone agent?

Schedule a demo to see how dBel can generate clear ROI for your business.

Ready to meet your new AI phone agent?

Schedule a demo to see how dBel can generate clear ROI for your business.

Ready to meet your new AI phone agent?

Schedule a demo to see how dBel can generate clear ROI for your business.